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Collingwood Children’s Farm

THE CLIENT
Collingwood Children’s Farm is a not-for-profit inner-city working farm in Abbotsford, Melbourne. Established in 1979, it connects people of all ages with animals, nature and urban agriculture through farm visits, education, volunteering and community programs. Now part of Wallara, the Farm wanted its website to become a stronger platform for attracting visitors, building connection and driving visits and ticket purchases.
Services delivered
Website
Industry
Not For Profit
The process
Integrated strategy
The challenge

The existing website had become too content-heavy, with important information often buried and user journeys that weren't designed around the needs of prospective visitors. The Farm needed to shift from an information repository to a more engaging, conversion-focused website — making it easier for people to discover what's happening, plan their visit and purchase tickets.

What we did

We rebuilt the website from the ground up, covering sitemap strategy, UX, UI, development, content recommendations and accessibility. The new structure was designed around the ticket buyer journey, with clearer pathways, shorter content and stronger calls to action throughout. We also developed custom modules and a flexible page builder, making content and data easier for the internal team to manage. Ticketing was an important part of the experience. We researched suitable platforms and recommended options based on the Farm's requirements, with Roller ultimately selected. We then worked directly with the Roller consultant to integrate ticketing overlays into the new website.

What changed

Collingwood Children’s Farm now has a clearer, more engaging digital experience designed around turning interest into visits. Improved navigation and less clutter make it easier for visitors to find what they need and move through to ticket purchase, while the flexible page-building system gives the Farm team greater control over managing and updating content. The result is a website designed to do more than provide information—it actively supports visitor engagement and ticket sales.

Collingwood Children’s Farm
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